Paying your rent

Andium Homes’ rental p​olicy

The rents charged by Andium Homes are used to maintain your homes and deliver our services.

Rent policy for tenancies entered in to after 1 April 2014

In line with the States policy, when a new or existing tenant enters in to a tenancy agreement, rent is calculated at 90% of the rent that would be charged for an equivalent property in the private sector.


An inflation linked increase is applied to the annual rental charge on the first Monday in January each year. . 
 
Income Support is available for up to the full amount of rent charged, dependent upon your circumstances. Income Support claims must be made through the Social Security Department.
 
There are instances where a tenant(s) enters in to a new tenancy agreement without moving property. In these cases, the rent will not be changed on signing a new tenancy agreement. Examples where this may occur are:
 
  • Tenancy holder added changing a single tenancy to a joint tenancy
  • Tenancy holder removed changing a joint tenancy to a single tenancy
  • Tenancy allocated to spouse, long term partner or other long term household member on death of tenancy holder

Rent policy for tenancies entered in to before 1 April 2014

Tenancies entered in to before 1 April 2014 were based on previous rent policies. For these tenancies, an inflation linked increase is applied to the annual rental charge on 1 October each year.
 
Income Support is available for up to the full amount of rent charged, dependent upon your circumstances. Income Support claims must be made through the Social Security Department.

Summary of weekly rents by unit type​

Type​

Number of ​beds​​​​​​

Number of ​units

​Minimum r​ent

​Average​​ r​​ent

​Maximum​ ​rent

​Bedsit ​0 ​268 £​79.11 ​£127.42 £​191.55
​Flat ​1 ​1773 ​​£89.49 ​£173.21 ​£247.89
​2​ ​1136 ​£140.05 ​​£222.83 ​£309.87
​3 ​75 ​£160.81 ​£253.31 ​£322.27
Maisonette ​1 ​3 ​£181.54 ​£191.23 ​£198.32
​2 ​143 ​£159.51 ​£236.58 ​£322.27
​3 ​41 ​£164.70 ​£261.58 ​£309.87
​4 ​2 ​£322.27 £328.46 ​£334.65
​Bungalow ​1 ​30 ​£158.20 ​£192.04 ​£235.51
​2​​ ​6 ​£259.15 ​£265.19 £​268.60
​3 ​3 ​£290.50 ​£320.85 ​£379.07
​House ​1 ​28 ​​£134.84 ​£189.96 £272.67
​2 ​210 ​£154.32 ​£257.34 ​£347.06
​3 ​701 ​​£155.62 ​£283.58 ​£448.60
​4 ​118 ​£206.19 ​​£318.29 ​£400.74
​5 ​5 ​£333.29 ​£370.68 ​£409.02
​6 ​2 ​​£352.71 ​£361.15 ​​£369.59
           

Last updated: 23rd April 2018 (Currently being updated)

Paying your rent

When you sign your tenancy agreement, we will advise you of your monthly rental charges and issue you with a rent account number that you should quote when you pay. For any queries, please contact the Income Recovery Team. 

In addition to paying your rental charge, you may also be charged for your water rates and in some instances there will also be a service charge for the cost of supplying heating to your property. You are responsible for arranging the direct payment of your Parish Occupier Rates and any other utility bills; for example the supply of electricity if this is arranged directly with the Jersey Electricity Company.

You are required to pay your rent in advance, electronically by Direct Debit. Throughout your tenancy, you are responsible for ensuring your rental payments reach us in advance of the rent being charged.

Download a Direct Debit form (size 138kb)

If you are in receipt of Income Support all or part of your rental payment will be made directly to your rent account from the Social Security Department.

Non-payment of rent

It is essential that you pay your rent when it is due. If you are experiencing financial difficulties, you should contact a member of the Income Recovery Team before missing any payments. The team will work with you to manage your rent account, including liaising directly with the Income Support team and the Citizen’s Advice Bureau as appropriate.

If you do not keep up to date with your rental payments, and fail to engage with the Income Recovery Team, this may result in one or more of the following actions:

  1. withdrawal of non-essential maintenance services
  2. cancellation of garage rental agreements
  3. cancellation or refusal of parking permits
  4. unannounced visits to your home or work address by an Income Recovery Officer
  5. refusal from the Affordable Housing Gateway to grant permission for a move to alternative accommodation
  6. refusal from the Home Exchange scheme to grant permission for a move to alternative accommodation
  7. referral to Petty Debts Court for collection of the outstanding debt

You will be liable for any charges resulting from any of the above actions being taken.

Ultimately, if you fail to pay your rent when it is due and also fail to engage with our Income Recovery Team, your tenancy is at risk and you may be evicted from your property. However, members of the Income Recovery Team are happy to work with you if you are experiencing financial difficulties and can offer advice and support to assist you in resolving these difficulties. If you fully engage with the Income Recovery Team, the above sanctions will not be imposed.​​

Last modified: 06/09/2018

See also
Contact us
From 8:30am Main Number 500700 or Maintenance Line 500799 Calls will be recorded for training purposes.

Opening Hours Monday to Friday 9am to 5pm & Saturday 9am to 1pm
Andium Homes Limited 33-35 Don Street St Helier Jersey JE2 4TQ
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