Returning your home

​​​In accordance with your tenancy agreement, your property must be in good condition when you return it, so that we can hand it over to the new tenant as soon as possible. If it is necessary for work to be done to the property which we do not consider to be fair wear and tear, you will be recharged the cost.

Void Property Standard

When handing back your property the minimum standard that we will accept is:

A clean property

The property must be cleaned to a good standard, including windows, bathroom fittings and kitchen units inside/outside and tiles. If the property is not cleaned to the appropriate standard, you will be charged for the cost of cleaning the property.

Undamaged fixtures and fittings

All of the fixtures and fittings (such as the kitchen) provided with the property must be in good working order, clean and undamaged condition (fair wear and tear accepted). Any fair wear and tear faults need to be reported in good time, so repairs can be carried out before you move. Charges will be made for damage to fixtures and fittings which are not associated with fair wear and tear (holes in doors for example)

A well decorated property

The property must be reasonably decorated in neutral or light pastel colours when it is returned. This means no bold dark colours are acceptable on walls and ceilings. All gloss work should be white in colour and walls painted with water-based emulsion paints in neutral tones. Wallpaper if used must be in perfect condition or if damaged or dirty must be removed prior to the property being handed back. Charges will be levied against the cost of making good decoration.

An empty property

All possessions must be removed from the property including carpets, shelves or other DIY type fixtures, emptying of lofts and sheds. If you have a garden it should be left in a tidy manageable condition, lawns must be cut, and any hedges trimmed. We will always charge for the cost of removing any item from the property and disposing of it.

Returning your keys

Once you are ready to return the property, please contact Andium Homes on 500700. Client Services will arrange a meeting with the Void Officer, at the property, to inspect and hand over the keys.

Last modified: 06/09/2018

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From 8:30am Main Number 500700 or Maintenance Line 500799 Calls will be recorded for training purposes.

Opening Hours Monday to Friday 9am to 5pm & Saturday 9am to 1pm
Andium Homes Limited 33-35 Don Street St Helier Jersey JE2 4TQ
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