Latest Updates – Coronavirus (Covid-19)

28th February 2020

Follow the Government of Jersey for the latest updates on Coronavirus (Covid-19)

Latest Updates – Coronavirus Covid 19)

Should you need to stay at home you can access our services using Andium@Home our self service client app and web portal. 

Download the Andium@Home app

Download the Andium@Home app from the Apple App Store and Google Play Store.





Access the Andium@Home web portal

It’s simple  – you can get straight into your account, quickly and easily, and because it is all digital you can do it on a PC, laptop, a tablet or even a smartphone.

To register all you need to have to hand is your rent account number and email address. Once you complete the validation process you can access your account.

Register your account

The web portal works alongside Andium@Home app, if you have already registered using our app you can access the portal now. 

Login to your account

Text message and email services 

You can use our text message and email service which will allow you to receive information about your rent account 24/7.

If you text “Balance” to 07860035589 us from a number that we hold against your rent account you can receive a message with the current balance on your account. 

You can also request a full rent statement if you text “Statement” to 07860035589 or email putting the word “Statement” in the subject line. This will forward a statement to the email address we hold against your account.

If you would like to access these services please ensure that we have your current and up to date contact details.