Your Feedback

Repairs service survey

​Your feedback on maintenance services is important to us​. Satisfaction surveys offer an invaluable record of your experience when having repairs undertaken. Your comments and views assist us in improving the services we offer. It allows positive record for those contractors who do an excellent job, but also an opportunity for us to challenge when your expectations have not been met.​ ​

​Our repairs contracts are currently broken down into the following categories;

Contractor

Category of work

Survey data

​Plumbing and Electrical

AFM all survey responses YTD 2020

General Maintenance

 

Calton all survey responses YTD 2020

 

Key performance indicator reports

What is a Key Performance Indicator (KPI)?

Key performance indicator is a measurable value that demonstrates how effectively our contractors are achieving their key objectives. Key performance indicator reports will be updated monthly.

Contractor

Category of work

KPI report

Plumbing and Electrical

Kpi Figures for AFM 2020

General Maintenance

Kpi Figures for Calton 2020

Last modified: 19/02/2020

See also
Contact us
Main Number 500700 or Maintenance Line 500799 Calls will be recorded for training purposes.

Opening Hours Monday to Friday 9am to 5pm
Andium Homes Limited 33-35 Don Street St Helier Jersey JE2 4TQ
Secured By miniOrange