Repairs service survey
Your feedback on maintenance services is important to us. Satisfaction surveys offer an invaluable record of your experience when having repairs undertaken. Your comments and views assist us in improving the services we offer. It allows positive record for those contractors who do an excellent job, but also an opportunity for us to challenge when your expectations have not been met.
Our repairs contracts are currently broken down into the following categories;
Contractor – Plumbing and Electrical
Contractor – General Maintenance
Key performance indicator reports
What is a Key Performance Indicator (KPI)?
Key performance indicator is a measurable value that demonstrates how effectively our contractors are achieving their key objectives. Key performance indicator reports will be updated monthly.