Andium Homes - About us from Andium Homes on Vimeo.
We deliver a wide variety of services for our clients and there are a number of ways in which you can contact us.
An announcement will be recorded on the main Andium Homes telephone number 500700 and the maintenance line 500799 that all calls will be recorded ie; ‘Thank you for calling Andium Homes. All calls will be recorded for quality assurance, training and as a record of our conversation’.
A dedicated team providing efficient and effective front of house services.
We are on call 24/7 to deal with emergency maintenance issues.
Overseeing the build of new developments as well as the complete refurbishment of existing properties to the Decent Homes Standard.
Providing appropriate accommodation and support to clients with complex needs.
Efficiently allocating properties to applicants who have qualified through the Affordable Housing Gateway.
Pursuing new development sites and services. Providing property solutions and landlord services to third sector partner organisations.
Ensuring that the terms of your tenancy are upheld and combatting issues such as antisocial behaviour.
Developing opportunities for clients to engage with us and ensuring Residents' Associations/Groups are supported.
Sound financial management ensuring the continued, consistent delivery of Andium Homes' services.
Ensuring all vacated properties are left in good order by the outgoing tenant and returned to an acceptable standard for re-letting.
Ensuring non-emergency repairs are prioritised as appropriate in order to maintain homes.
Proactively managing client accounts to prevent and manage rent arrears.
Supporting Andium Homes' business, corporate and organisational objectives through the development programme, acquisitions and disposals.
Providing a comprehensive maintenance and facilities management service.
Selling a proportion of our properties, enabling home ownership for those who can afford to buy with some assistance.
Creating and distributing clear communications to clients and stakeholders
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